Summers in Canberra get very hot and humid, with average humidity reaching 81 per cent in July. With summer temperatures reaching as high as 44 degrees Celsius in the city, air conditioning is a must in every household.
It is probably your worst nightmare if your air conditioning has stopped working in the harsh summer months and you need to get it repaired immediately. However, choosing the right air conditioning service in Canberra can be crucial as you want to fix the issues effectively without causing further damage, which may otherwise affect its longevity. So, consider the tips below to choose the right service provider:
- Check Experience and Certification
There are more than 160 AC repair companies in Canberra, and the best way to shortlist them is by checking their professional experience. So, you can ask the companies how long they have been operating and their technicians’ experience. Ideally, a technician must have Certificate III in Air Conditioning and Refrigeration, possess a Refrigerant Handling License and have completed RTO.
- Look at the List of Services
An air conditioning service provider may offer a wide range of services. So, you can develop an idea about the company by looking at its services, and many reputed companies offer additional services other than repair facilities. So, it is always best to hire a company that will provide both on-demand maintenance and preventative services.
- Learn About Training Facilities and the Use of Tools
With the rapid evolution of technology, AC models are changing each year. As such, a reputed air conditioning service company will have the right tools and a highly-trained workforce to provide the best services for your AC.
So, when choosing the best air conditioning service in Canberra, you must thoroughly check the websites and find out if they provide the necessary staff training and have knowledge about the latest technology.
- Assess Their Professionalism
Professionalism speaks volumes about a company’s services and how it treats its customers. So, you must try to learn about their approach to work to assess their professionalism and commitment.
A technician must listen to you carefully and provide the best solutions considering all the relevant factors. And when you see that the service provider is maintaining the highest levels of transparency in sharing details, you can expect to receive satisfactory services.
- Check the Cost of Services
You don’t want to spend a massive amount on your AC repair. So, it is best to work with specialists who understand your expectations and can tailor services according to your budget. Also, you could opt for services that offer good discounts to the clients. Meanwhile, you must not forget to check the parts and services’ warranties when discussing costs.
- Evaluate Their Customer Satisfaction
You can better understand your service provider’s reputation by looking at the levels of customer satisfaction. As such, a good company must have positive reviews and testimonials on its website.
You can also check the company’s social media pages and Google listings. It will help you determine if the company treats customers respectfully and is prompt in answering customer queries.
- Check Their Availability
The service-providing company must be available at all times. And if a service provider does not answer your emails and calls on time, you should move on to the next company. Also, check if they are courteous and readily agree to attend to your matter.
Any professional service you choose must have the right work ethic to provide the best services. And to prevent falling prey to sloppy services, you should do a good deal of research. You can also consider getting multiple quotes to compare similar products, services, and warranties and pick the best one.