Guide to Fix the [pii_email_9adeb2eb81f173c673a5] error

Read here all about [pii_email_9adeb2eb81f173c673a5] error

Microsoft Outlook is something that all forms of works require to be used. This is one of the most unique and useful inventions of science and technology. However, this part of the technology is not at all error-free. The most common error that this ‘Outlook’ user faces is the [pii_email_9adeb2eb81f173c673a5] error.

Here, in this article, the details about this error would be discussed. With a brief introduction of what Microsoft Outlook is, we will straight go to the topic- what this error is, what are the reasons behind the occurrence of this error, and the most effective solutions to this error.

What is Microsoft Outlook?

Microsoft Outlook (MS Outlook) is a ‘personal information manager’ that works as a user application. This application can be found in Microsoft Office; it has a multitasking interface. Here one can complete different tasks like task managing, calendaring, and web browsing as well as note-taking. This app is also used to keep a track of personal information like notes, tasks, appointments, and many more. The first task associated with it was emailing the clients, which is still available there.

What is the [pii_email_9adeb2eb81f173c673a5] error?

Sometimes, mainly while sending emails to the clients, the client on the receiving end receives this [pii_email_9adeb2eb81f173c673a5] error. This is a repetitive error that can make the user restless as they have no clues what to do with it or how to solve it.

Possible Root Causes of [pii_email_9adeb2eb81f173c673a5] error

There can be several possible reasons of this [pii_email_9adeb2eb81f173c673a5] error. Below are some of the most common reasons causing this error-

1: The most common reason for this error is an outdated version of Microsoft Outlook.

2: When the user has more than one account on MS Outlook.

3: When there is a bulk of information saved in Outlook, but the cache is not cleared regularly or periodically; this error can occur frequently.

4: If the user is trying to utilize and use Microsoft Outlook programming, there is a possibility that this error can occur.

5: Sometimes, some useless files and records saved in Outlook can result in this error.

Solutions to the [pii_email_9adeb2eb81f173c673a5] error:

Clearing the Cache

The saved cookies and cache data are the sole reason for this error to occur whenever a user is using Microsoft Outlook. So, the first and the simplest solution is to clear all the saved cache information and cookies. Sometimes, it is the wrong string that causes the error and thus clearing the cache and cookies can take the data along with it, lost and never found. Hence, after clearing the cache, one needs to open Microsoft Outlook with their registered mail address. If the problem is the result of this, it would be solved.

Reinstall the Outlook

Sometimes, it is the installation process of MS Outlook that might have gone wrong. As a result to this, the [pii_email_9adeb2eb81f173c673a5] error is being popped up. A wrong installation can lead the user not to have access to Outlook. And as the cause, this error message is shown. The easiest and most convenient way to resolve this problem is to uninstall and reinstall Outlook. This is the best way to counter the problem that has been mentioned in the article. After reinstalling, the user must try to run Outlook and see whether the error turns up or not. However, no guarantee reinstalling Outlook will solve the problem if the root cause of this problem is something else. Hence, follow the following solution if the issue is still not resolved.

Upgrade the Windows

There is a very high chance that the Outlook version and the Windows version do not match. Sometimes it happens that the user uses an upgraded version of Outlook and a normal version of the Browser that cannot synchronize. The problem will be solved easily with the available option of upgrading Windows. Sometimes, the other solution is to uninstall the whole Microsoft Office and reinstall it to get rid of this [pii_email_9adeb2eb81f173c673a5] error.

Changing SMPT Server Port Number

Well, this particular way is highly unlikely to solve the issue of [pii_email_9adeb2eb81f173c673a5] error. However, the user can try this if nothing else works. The SMPT server port number needs to change from 465 to 587 by executing the following steps-

  • Press the File tab and select account settings.
  • Next, the email id that the user is using; click on it.
  • In the opened window, there is a list; click on the more settings option.
  • Next, click on the ‘Advanced tab.
  • Here will be a column where one needs to change the server number from 465 to 587.

Using the Web version of the Application

There is a chance that the downloaded version of MS Outlook has been malfunctioned or backdated. Such a situation can cause this [pii_email_9adeb2eb81f173c673a5] error. In that case, the user should better use the web version of the application. For that,

  1. The user needs to go to the account in Outlook,
  2. Click on the Options button at the screen top.
  3. Click on the Microsoft Outlook web version and save it.

After the configuration change is done, the user needs to log in again to the MS Outlook account with their registered email id. And the error would be fixed if it was the reason for the error.

Removing all the saved accounts in Outlook

Sometimes, using multiple accounts from one MS Outlook application can be the sole reason for this error. The best solution to this problem is to remove all the saved accounts from Outlook. Next, restart the computer and again log in to MS Outlook with one registered account. There is a high chance that this error will not occur again.

Contact Microsoft Customer Support

It would be some serious issue if all the above ways or solutions do not work and the issue of [pii_email_9adeb2eb81f173c673a5] error remains the same. At that time, the best solution is to contact the expert team of Microsoft Customer Support. They work with the proper expertise to help the user and resolve the problem as soon as possible.  

These are the best solution to the [pii_email_9adeb2eb81f173c673a5] error that can happen anytime using Outlook. However, even though the error looks scary, it is very common and very easily resolvable.

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